Understanding Business Email Compromise Examples and BEC Attacks

Benjamin Leo Challinor

Founder/CEO

July 23, 2024

In the intricate realm of cybersecurity threats, one particularly insidious attack vector has been increasingly prevalent: Business Email Compromise (BEC). This highly sophisticated cybercrime technique involves manipulating employees through fraudulent emails to exploit their trust and gain unauthorised access to sensitive information or funds.

Business email compromise examples include scenarios where attackers pose as executives requesting wire transfers, vendors changing payment details, or employees providing confidential data under the guise of legitimate business communications.

Recent reports underscore a troubling trend: BEC attacks are not only more frequent but also growing in complexity, posing substantial risks to businesses globally.

BEC emails typically deceive recipients by spoofing legitimate email addresses, making it appear as though the email is from a trusted source within the organisation. Employees who unsuspectingly receive an email may be tricked into divulging sensitive information or unwittingly transferring funds to fraudulent accounts.

Illustration of a secure base for email authentication

Understanding business email compromise

Business email compromise examples are a subset of phishing attacks that specifically target businesses. Unlike traditional phishing, which casts a wide net, BEC attacks are highly targeted and often personalised. They typically involve impersonating a trusted individual, such as a company executive or a business partner, to deceive employees into performing actions that benefit the attacker. 

These attacks often begin with the attacker posing as a familiar figure, such as a CEO or CFO, sending what appears to be a legitimate email. Through careful styling or spoofing their email to mimic official corporate email formats, cybercriminals exploit trust and familiarity. This tactic is effective because it leverages the authority and credibility associated with business executives, compelling recipients to comply with fraudulent requests.

To mitigate the risks associated with business email compromise, businesses must implement robust security protocols and educate their employees about the dangers of email impersonation. Establishing clear verification procedures for financial transactions and sensitive business processes can also safeguard against these sophisticated schemes. 

By proactively preventing business email compromise, organisations can protect their assets and maintain the integrity of their operations in an increasingly digital landscape.

Example of a CEO’s email used in a phishing attack

Real-world business email compromise examples

Recent incidents underscore the diversity and audacity of business email compromise examples:

CEO fraud

In a classic example of CEO fraud, an attacker impersonates a company CEO or another high-ranking executive. They might instruct an employee to wire funds urgently to a supposed vendor or partner. Without verification, the unsuspecting employee complies, only to realise later that the request was fraudulent.

Invoice scams

Attackers create fake invoices that appear legitimate, often mimicking the style and format of invoices from actual vendors. These invoices request payments to fraudulent bank accounts controlled by the attackers, diverting funds intended for legitimate business purposes.

Supplier impersonation

BEC attackers may compromise or spoof the email accounts of trusted suppliers or service providers. They then request changes to payment details or issue new invoices with modified banking information. Unsuspecting finance or procurement personnel may unwittingly authorise payments to the attacker's account.

Email conversation thread hijacking

Email conversation thread hijacking, also known as thread hijacking or conversation hijacking, occurs when an attacker gains unauthorised access to an ongoing email conversation.

Employee account compromise

Hackers gain access to an employee's email account through various means, such as phishing or credential theft. Once inside, they monitor communications and wait for an opportune moment to strike, often intercepting legitimate transactions or injecting fraudulent requests.

Attorney impersonation

In business email compromise examples, cybercriminals often impersonate attorneys or legal representatives involved in sensitive business transactions. They send emails requesting immediate wire transfers or changes to contractual agreements, exploiting the urgency and confidentiality typically associated with legal matters.

Data theft scams

BEC attackers may pose as IT personnel or system administrators, sending emails that appear to be routine requests for employees to update their login credentials or provide sensitive data. This information is then used for identity theft or to gain unauthorised access to corporate systems.

Real estate transaction fraud

In the real estate sector, BEC attackers target transactions involving property purchases or sales. They intercept legitimate communications between buyers, sellers, and their agents, redirecting closing funds to fraudulent accounts just before the transaction is finalised.

Executive spoofing

This tactic involves creating fake email accounts that closely resemble those of high-ranking executives within a company. Attackers then use these accounts to authorise financial transactions, issue directives to lower-level employees, or access sensitive company information.

Phony investment opportunities

Business email compromise examples include scammers posing as financial advisors or investment brokers offering lucrative investment opportunities via email. They entice recipients with promises of high returns or exclusive deals, persuading them to transfer funds or disclose financial information, which is subsequently exploited for fraudulent purposes.

Visual business email compromise examples of incidents

Enhancing email security: The role of advanced business email compromise tools

Business email compromise examples illustrate the need for robust tools to enhance email security and defend against sophisticated cyber threats. Business email compromise tools typically integrate advanced email filtering and scanning capabilities to intercept and block suspicious emails, URLs, and attachments before they reach users' inboxes. By examining various BEC examples, organisations can better understand the tactics used by cybercriminals and implement appropriate defences.

AI-driven algorithms analyse email behaviours and content, pinpointing irregularities that may signal phishing attempts or email impersonation, commonly seen in BEC emails. Furthermore, BEC tools often incorporate domain-based authentication protocols such as DMARC, SPF, and DKIM, which authenticate incoming emails and prevent domain spoofing. Some solutions also provide real-time monitoring and alerts for unusual email activities, allowing organisations to swiftly identify and respond to potential BEC incidents. 

By leveraging these technologies, businesses can fortify their defences, safeguard sensitive information, protect against email to trick recipients, and flag and delete suspicious emails or alert users promptly.

Business email compromise tools typically integrate advanced email filtering

How to prevent business email compromise

To learn how to prevent business email compromise (BEC) attacks from impacting operations, organisations must implement robust defences and educate their employees about potential threats:

Enhanced email security

Deploy advanced email security solutions that incorporate AI and machine learning to detect and block suspicious emails, URLs, and attachments. These technologies can also analyse email headers and metadata to identify anomalies that may indicate a phishing attempt or BEC attack.

Two-factor authentication (2FA)

Implement 2FA for email and financial transactions to add an additional layer of security and reduce the risk of business email compromise examples. This method requires users to provide two forms of identification before gaining access to sensitive systems or data, significantly enhancing overall cybersecurity posture.

Employee training

Conduct regular training sessions to educate employees about BEC tactics, including recognising suspicious emails, verifying requests for sensitive information, and confirming changes to payment details via trusted channels. Emphasise the importance of scepticism and vigilance when interacting with emails, especially those requesting urgent or confidential actions.

Establish verification protocols

Establish clear protocols for verifying financial transactions and sensitive requests, especially those involving changes to payment methods or significant monetary transfers. These protocols should include multi-level approval processes and verification through multiple communication channels to ensure authenticity and prevent fraudulent activities.

Email filtering and blocking

Implement robust email filtering and blocking policies to automatically detect and quarantine suspicious emails containing phishing attempts or malicious attachments. Regularly update these filters to adapt to new threats and ensure comprehensive protection against BEC attacks.

Domain-based Message Authentication, Reporting & Conformance (DMARC)

Deploy DMARC protocols to authenticate email senders and prevent spoofing of your organisation's domain. DMARC helps verify the legitimacy of incoming emails and reduces the risk of BEC attacks by blocking unauthorised emails that claim to originate from your domain.

Strict access controls

Implementing strict access controls and adhering to least privilege principles can help prevent business email compromise examples. By limiting employee access to sensitive systems and financial information, and ensuring that only authorised personnel can conduct financial transactions or handle sensitive data, organisations can reduce the risk of insider threats or compromised accounts.

Monitoring and incident response

Implement real-time monitoring of email traffic and user behaviour analytics to detect anomalies indicative of BEC attacks. Develop and regularly update an incident response plan that outlines procedures for quickly identifying, mitigating, and recovering from BEC incidents to minimise potential damage and disruption.

Vendor and supplier verification

Establish robust verification processes for vendors and suppliers, particularly when initiating or modifying financial transactions. Verify the authenticity of requests for payment changes or new banking information through direct communication channels verified independently from email, such as phone calls or secure portals.

Illustration showing real examples of business emails

Conclusion

As cybercriminals continue to refine their techniques and exploit vulnerabilities, the threat posed by Business Email Compromise remains potent. Organisations must adopt a proactive approach to cybersecurity, combining advanced technology solutions with rigorous employee training and robust verification processes. 

By examining business email compromise examples and understanding the tactics used in real-world BEC attacks, businesses can implement effective prevention strategies to mitigate risks and safeguard their assets, data, and reputation in an increasingly digital world.

For more insights on protecting your organisation from BEC and other email-based attacks, refer to Barracuda Networks' comprehensive reports and resources on email security.

a company email account

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Visual examples of BEC attack scenarios

FAQ

What are the different types of business email compromise scams?

Business email compromise scams encompass various deceptive tactics such as CEO fraud, invoice scams, and supplier impersonation. These scams exploit trust and use methods like email spoofing to trick individuals into transferring funds or sensitive information to malicious actors.

How can individuals protect against BEC attacks?

How can individuals protect themselves against BEC attacks?

Individuals can protect against BEC attacks by implementing robust security measures, such as enabling two-factor authentication (2FA) for email accounts and financial transactions. They should also educate themselves about phishing scams and remain vigilant for suspicious emails requesting urgent actions or changes to financial details.

What is the typical modus operandi of most BEC attacks?

Most BEC attacks start with reconnaissance, where attackers gather information about their targets. They then impersonate trusted entities using email spoofing techniques to send fraudulent requests, such as directing employees to wire money to fraudulent accounts. Successful attacks exploit gaps in email security and human trust.

What are some best practices for securing email accounts?

Securing email accounts involves using strong, unique passwords and regularly updating them. Employing email security tools to detect and block phishing emails and enabling features like email encryption can also enhance security against BEC and other email-based scams.

Can you provide examples of real-world business email compromise (BEC) incidents?

Real-world examples of BEC include CEO impersonation scams, in which attackers instruct employees to transfer funds under false pretences. Another example is invoice fraud, in which attackers send fake invoices from legitimate suppliers to redirect payments to their accounts.

What are some common tactics used in phishing attacks?

Phishing attacks within BEC schemes often employ tactics like using urgent language to create a sense of pressure, spoofing email addresses to mimic trusted entities, and embedding malicious links or attachments that compromise security when clicked.

What is BEC email thread hijacking?

BEC email thread hijacking involves attackers infiltrating ongoing email conversations between legitimate parties by compromising email accounts. They manipulate the conversation to deceive recipients into altering payment details or disclosing confidential information, exploiting the trust established within the thread.

How can organisations prevent BEC attacks?

Organisations can prevent BEC attacks by deploying advanced email security solutions that use AI and machine learning to detect suspicious emails and URLs. Establishing stringent verification protocols for financial transactions and conducting regular employee training on identifying BEC tactics are also crucial preventive measures.

How can organisations detect and respond to phishing scams effectively?

Organisations can detect phishing scams by training employees to recognise common phishing indicators like grammatical errors, unfamiliar sender addresses, and unexpected requests for sensitive information. Implementing automated phishing detection tools and promptly reporting suspicious emails can help mitigate risks and prevent data breaches.