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PA, Hinson Parry
"Clyk offer excellent IT Support, staff who are always on hand to help. Professionalism, together with great customer service to name a few.Over the last few years they have allowed us the comfort of knowing that whatever IT problem we encounter, clyk are always on hand to put it right."
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We take pride in our exceptional customer service and strive to maintain a high customer satisfaction rate. Currently, our satisfaction rate stands at 98.5%, based on feedback from our valued clients.
At Clyk, we understand the importance of prompt support. Our average response time is an impressive 2 minutes, ensuring that your IT issues are addressed promptly, minimising downtime and disruption to your business operations.
Our team of skilled IT experts is committed to resolving issues efficiently. We have an outstanding first-time resolution rate of 92%, saving you valuable time and resources.
We believe in building long-term partnerships with our clients. Our client retention rate of 95% showcases our dedication to providing consistent, reliable, and effective IT support.
Welcome to Newcastle-under-Lyme, your hub for comprehensive IT support services tailored to meet the unique needs of businesses in this vibrant city. Newcastle-under-Lyme is a thriving town in Staffordshire, known for its vibrant business community and dynamic economic landscape. As a business owner in this area, you know that technology plays a crucial role in the success of your enterprise.
With Clyk by your side, you can focus on your business's growth and efficiency, knowing that your IT needs are in capable hands. We take pride in being your trusted support provider, offering a wide range of solutions to keep your business running smoothly.
Unlock new levels of productivity with state-of-the-art IT infrastructure tailored to your business's unique requirements.
Experience hassle-free IT management with our comprehensive managed services that cover all your technology needs.
Ensure the safety of your data and digital assets with our rock-solid, bullet-proof security measures.
We are committed to providing unwavering support through life's changing seasons, adapting to your evolving IT needs.
At Clyk, we offer a comprehensive range of IT services designed to cater to your specific business requirements. Our team of experts is well-versed in the latest technologies and trends, ensuring that you receive cutting-edge solutions to drive your business forward.
Whether you are a small startup or a well-established enterprise, we have the perfect IT service package for you.
Our IT consultation services help you chart a clear and effective technology roadmap for your business. We analyse your current infrastructure, understand your goals, and create a strategic plan that aligns technology with your long-term vision. With Clyk's IT strategy, you'll always stay ahead of the curve.
Embrace the power of the cloud with our seamless cloud integration and management services. From data storage and backup solutions to cloud-based applications, we ensure that your business can operate efficiently and securely from anywhere, at any time.
A robust network forms the backbone of your IT services . Our experts can set up a reliable network for your business, ensuring smooth connectivity and minimal downtime. We also provide ongoing network support and maintenance to keep your operations running without a hitch.
Protecting your business from cyber threats is our top priority. Our managed cybersecurity services include advanced threat detection, real-time monitoring, data encryption, and employee cybersecurity training to fortify your defence against potential attacks.
From recommending the right hardware to installing and maintaining software, Clyk provides end-to-end solutions for all your technology needs. We work with leading vendors to ensure you have access to top-quality products and licences.
In the face of unforeseen events, be it a natural disaster or a cyber incident, our disaster recovery and business continuity plans are designed to keep your business up and running. We implement data backup and recovery solutions, minimising downtime and data loss.
Whether you're a small startup or a large enterprise, our team of specialists is here to provide friendly and proactive support to ensure your IT infrastructure remains in top-notch condition.
Our expertise in technical support, remote assistance, and proactive monitoring allows us to resolve any issue promptly, giving you peace of mind and enabling you to concentrate on your core business. When you partner with Clyk for IT support in Newcastle-under-Lyme, you are getting:
Clyk is proud to be recognised for its commitment to excellence and adherence to industry standards. Our accreditations include:
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Microsoft Certified Partner: We have achieved the Microsoft Certified Partner status, showcasing our expertise in Microsoft technologies.
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Cisco Certified: As Cisco Certified professionals, we excel in implementing and managing Cisco networking solutions.
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UK Enterprise Awards: Recognise and celebrate the outstanding achievements of businesses and entrepreneurs across various industries in the United Kingdom.
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1Password: Clyk is proud to be a 1Password official partner, allowing us to provide comprehensive security and authentication services.
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Cyber Essentials: We have been awarded the Cyber Essentials certification, a UK government-backed scheme that sets out controls an organisation should implement to help protect its IT systems from cyber attacks.
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TP-Link: Clyk is an official partner of TP-Link, the world’s leading provider of networking products and accessories.
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HP business partner: We have achieved the HP business partner certification, demonstrating our expertise in HP products and services.
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Dell Registered Partner: We have earned the Dell Registered Partner certification, showcasing our extensive knowledge of Dell products and services.
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Google Partner: As a Google Partner, we are able to provide comprehensive services across various Google products and services.
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DropBox Partner Network: We are a part of the DropBox Partner Network, allowing us to provide services for business users on the cloud-based storage platform.
"Benjamin has carried out numerous IT installations for us. His ability to structure the systems has developed our network and made it able to expand with minimal attention and cost. He is trustworthy, and very much a people person as he works well within the team and is forward–facing towards customers."
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Caber Composites
“It's been a joy working with Benjamin and his team at Clyk. Their practical, no–nonsense approach to IT problems whilst also being at the forefront of technology, helps our business to be more efficient. I would not hesitate to recommend them to my friends and business colleagues.”
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Director, Jonathan Cornes Associates
“Yet again, Benjamin and his team have exceeded our expectations. They always respond to our needs and resolve our problems quickly so that we can continue with our core business. This is invaluable to us and it's all done with what we believe is a very fair price.”
Adept Vehicle Management
“Since 2004, Clyk has assisted with all our IT needs. The service they've supplied has been second to none. They are always ready to assist our company, always knowledgeable and they maintain all our computing needs quickly and efficiently.“
Director, Cruing UK
” Clyk offers excellent IT Support, and staff who are always on hand to help. Professionalism, together with great customer service to name a few. Over the last few years, we've had the comfort of knowing that whatever IT problem we encounter, they are always on hand to put it right. “
PA, Hinson Parry
“Clyk, and I have to mention their CEO, Ben in particular, are a reliable emergency service in these dark times. I can‘t really put it any simpler than this — if you need support with home working or any other issue, these are the people to go to.”
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Managing Director, Stone Junction
“Clyk has been our I.T and software providers for over five years. They have helped to improve our business systems and streamline our processes, making us a more efficient company. They are always professional and friendly while providing a high level of service.”
Hinson Parry
"I called Clyk as we were having major issues with migrating from PC machines to Macs. Not only were they helpful on first telephone contact, they offered same day visit and stayed beyond business hours to ensure we were up and running again. Great value for money and highly experienced within their field. I would highly recommend their services to anyone!"
UK Tourism Online
Ready to take your IT infrastructure to the next level? We're just a step away from transforming your business. Choose one of the following options to get started:
Contact us by phone: Give us a call at 01782-479-005 to speak directly with our IT experts. We'll discuss your requirements, answer any questions, and provide tailored solutions for your business.
Fill out the form: Complete the contact form on our website with your details and a brief overview of your IT needs. Our team will get in touch with you promptly to initiate the next steps.
At Clyk, we believe in understanding your unique business needs before recommending the best IT solutions. Let's collaborate and find the right way to move forward together.
We have identified four renowned institutions kinda related to the MSP industry and technology in Newcastle-under-Lyme, all located within a 10-mile range.
Limelight Boulevard in Newcastle-under-Lyme is a bustling and vibrant shopping destination, offering a wide array of shops, restaurants, and entertainment options for visitors and locals alike who want to rest. With its lively atmosphere and diverse offerings, Limelight Boulevard is a must-visit destination in the heart of the town.
Newcastle-under-Lyme Library is a vibrant community space that offers a wide range of books, resources, and services for all ages. With its welcoming atmosphere and knowledgeable staff, the library provides a perfect place for learning, exploration, and relaxation.
Vue Cinema Newcastle-Under-Lyme offers a state-of-the-art cinematic experience, featuring the latest blockbusters in a comfortable and modern setting. With top-notch audio-visual technology and a wide selection of refreshments, it's the perfect destination for movie lovers in the area.
Cornwell's Chemists Limited in Newcastle-Under-Lyme is a trusted name in the community, providing top-notch pharmaceutical services and personalised care. With a commitment to health and well-being, Cornwell's Chemists is dedicated to serving its customers with excellence and compassion.
We are devoted to equipping you with practical advice on IT strategies, best practices, and emerging trends, by sharing our knowledge and insights.
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August 27, 2023
In this blog, we delved into the world of Dropbox Business, a game-changing cloud storage solution for modern businesses. We explored the benefits of using Dropbox Business, including seamless collaboration, robust data security, and flexible team plans.
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August 10, 2023
In this comprehensive blog, we debunk common myths surrounding help desk support and outsourcing. Discover the truth about managed IT services, technical support, and the real value of outsourced help desks, helping businesses make informed decisions to optimise their IT operations.
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July 30, 2023
Discover how our hardware support and maintenance services can optimise your tech infrastructure, offering multi-vendor support, SLAs, and global coverage.
At Clyk, we take pride in delivering top-notch IT support and services to our clients. Our commitment to excellence is backed by our Satisfaction Guaranteed.
We ensure that all our clients receive reliable, efficient, and personalised IT solutions that meet their unique business needs. If for any reason you are not satisfied with our services, we will work diligently to address your concerns and make it right. Your satisfaction is our priority, and we are dedicated to building long-lasting partnerships with our clients.
At Clyk, we are committed to environmental responsibility and giving back to the community. As part of our sustainability efforts, we actively promote electronic recycling. If your business has outdated IT equipment, we can help you responsibly dispose of it, ensuring minimal environmental impact.
Additionally, we support various charitable initiatives aimed at bridging the digital divide. Through partnerships with local organisations, we donate refurbished computers and provide IT training to underserved communities. By choosing Clyk as your IT solutions provider, you contribute to these meaningful initiatives and help make a positive difference in society.
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Clyk is not just a place for outstanding IT services but also a hub for talented professionals. If you are passionate about technology and want to be part of a dynamic team that drives innovation, we invite you to explore career opportunities with us.
STEM PR Account Executive
Clyk are always rapid in their response and expert in their fixes. The half a dozen or so times I've had to call on them over the last year, they've been on hand within 15 minutes of sending the first email. Their knowledge of IT support and ability to fix problems is tremendous!
Take the first step towards a better IT experience. Talk to a Clyk IT expert today, and discover the difference we can make for your business. We're ready when you are.
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