Managed IT services for Estate Agents in Staffordshire

The pace of the estate agents sector is relentless, isn't it? You're always on the move, conducting viewings, securing sales, and facing the never-ending challenge of remaining competitive in a dynamic industry. But like any industry driven by information, IT can either boost your success or become a stumbling block.

You surely do not need a service provider that is likely to frustrate you with slow response times, unaddressed IT issues, and a lack of understanding of your business-specific needs. That's where Clyk comes in. We're here to bridge that gap and transform the way your agency interacts with technology.

Revolutionising Real Estate: Software solutions tailored for Estate Agents

Did you know you could potentially close more sales if you had better IT support and more efficient software? At Clyk, we equip your business with real estate-specific software solutions, optimising your operations and giving you an edge over competitors. Our solutions are designed to streamline property management, enhance client communication, and ensure your business data is secure and accessible, anytime, anywhere.

Experience unrivalled support: Clyk's proactive approach

It’s an all-too-common scenario for estate agents: a technical malfunction arises, disrupting your business operations. You call your current IT provider, but the response is slow or non-existent, and the issue lingers. At Clyk, we’re here to rewrite this story.

Our proactive approach means that we don't wait for you to call us when something goes wrong; instead, we anticipate potential problems and fix them before they even surface. Backed by decades of experience, our team constantly monitors your systems, identifying and resolving issues often before you’re even aware they exist. We achieve this by staying on top of emerging technologies, investing in state-of-the-art monitoring tools, and providing regular training to our staff to ensure they're ahead of the curve.

In an industry where every second counts, we ensure that your business doesn't skip a beat.

Yet, our commitment to unrivalled support doesn’t end with proactiveness. We pride ourselves on having an average response time of just 2 minutes. Our quick response is rooted in our understanding of how essential time is in your industry; we know that every minute counts when you're dealing with clients, closing sales, and managing properties.

Furthermore, we are dedicated to maintaining an open, honest, and consistent line of communication with you. In an industry where every second counts, we ensure that your business doesn't skip a beat.

Towards a greener future: IT with an eco-conscious heart

At Clyk, we believe in giving back to our planet as much as to our clients. Our approach includes eco-friendly initiatives like using solar power in our offices, planting trees for referrals, and offsetting our staff's carbon footprint. Our aim? To provide you with exceptional IT services while ensuring we play our part in preserving our environment for future generations.

IT Services for Real Estate

Transforming your business: The Clyk advantage for Real Estate

When you choose Clyk's managed IT services for your real estate business, you're choosing a partner that values your growth and efficiency as much as you do. With our 40 years of combined experience, we've curated an offering that meets the specific needs of estate agencies, with a focus on improving your operations and boosting your potential.

We don't just offer IT support; we become a part of your business, your dedicated IT department.

We're there when you need us, working around your schedule to minimise downtime and improve productivity. Our transparent billing, unlimited support, and proactive approach to IT management set us apart from the crowd, as echoed by our client testimonials.

More than just an IT service provider, we're an ethical, client-focused, and eco-friendly choice for your business. At Clyk, we believe in understanding your business, explaining things in an easy-to-understand manner, and most importantly, caring about your success.

Ready to elevate your Real Estate business?

You're a real estate professional with a vision. You see potential where others don't. So do we. And we are here to offer you the IT support and software solutions your real estate business needs to excel. Let's elevate your IT experience together. Talk to one of our IT experts today.

Ready to elevate your Real Estate business?

Your business deserves to experience the Clyk difference

Book a meeting

Have a pressing question? Ask us, we'll answer in no time...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

Do you hold any relevant security certifications, such as ISO 27001 or Cyber Essentials?

We hold the Cyber Essentials Accreditation and help lots of other businesses get accredited. We don’t currently hold ISO 27001 but we can demonstrate that we adhere to it. Security is very important to us.

How do you secure client data? Are there specific protocols for handling sensitive legal information?

Our client data is secured within our CRM. Your passwords are in a secure password manager and are only ever shared via a secure link.

Do you have a disaster recovery plan to ensure minimal downtime in case of disruptions? How quickly can you restore our systems in the event of an outage?

We can make you a bespoke disaster recovery plan and depending on the size of your infrastructure you should be up and running within 24 hours.

Are you familiar with the General Data Protection Regulation (GDPR) and its requirements for data protection and privacy? Can you help us ensure our IT practices comply with GDPR regulations?

Yes, we are familiar with GDPR rules and what you need to do to be safe and secure. We uphold robust security measures to safeguard client data from unauthorised access and against cyber threats.

What specific IT services do you offer (e.g., network management, desktop support, cybersecurity)? Can you tailor a package to our specific needs?

We offer a bespoke package for Estate Agents - providing everything you need in one simple package! This package includes Managed Services, Backups, and Cyber Campus.

Do you offer 24/7 remote monitoring and maintenance of our IT systems? What is your response time for IT issues?

Yes, this is all included in our managed services package. Our response time is 4 minutes! This is someone replying to you to either help you right away or within minutes. You can even schedule a time with us if it suits you better.

Do you have a dedicated helpdesk for our staff to access technical support? What are the available support channels (phone, email, online portal)?

We like to make things easy for our clients so feel free to ring us, email us, or submit a ticket. We don’t mind!

Do you offer secure remote access for our staff to work from different locations? What level of technical support is available to address IT issues promptly?

Yes, we can get you set up with exactly how you need to work. Our technicians are very knowledgeable and can get you support in a matter of minutes.

What specific cybersecurity measures do you employ to protect our systems from malware, phishing attacks, and other online threats?

We set you up with our protection all covered under the managed services packages, so no more annoying pop-ups about anti-virus! We do everything we can on our end and also train your staff about those pesky emails and other threats through our Cyber Campus software.

How do you structure your fees (fixed monthly cost, per-user pricing)? Are there any additional charges we should be aware of?

Our pricing is very transparent, we charge per device we manage depending on the package you require. Any additional charges will be quoted. We charge per user for backups and Cyber Campus. If you require an IT project this will be quoted and agreed upon before we start any work. Check out our Managed Services PDF, this will tell you exactly what is included in the different packages we offer.

How will you keep us informed about the performance of our IT systems and any potential issues? Do you provide regular reports?

We issue time sheet reports which tells you what we have done behind the scenes and for support issues. We like to be ‘invisible’ so we don’t bombard you with emails but we are always here to speak to you if you need anything.

Can your services scale to meet our growing needs as we expand?

Yes, as you add additional staff members we can onboard them and set them up for you taking the hassle out of hiring and firing! Also, as you grow, in our review meetings we will advise you on different software or hardware you may need if your firm is growing to help you with demand and efficiency.

How often are our data backups performed? Where are the backups stored (on-site, off-site, cloud)?

How often are our data backups performed? Where are the backups stored (on-site, off-site, cloud)?

Can you provide us with references from other estate agents that use your services?

Of course, here is a testimonial from Tom Follwell the director of Follwells back in 2020 who is still a valued client “We have recently used Clyk to upgrade all of our hardware, and network and are now using their managed support service moving forward. Exceptional customer service - these guys worked through the weekend and out of hours to keep our downtime to a minimum. I am delighted that our IT is now operating at a superfast speed and without any glitches. Extremely knowledgeable team and always offering a solution rather than a problem. Highly recommended.”